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A little bit About Us

In a world of technology, people make the difference

Commstec IT is a customer-driven and customer-focused IT Solutions and Network Communications Specialist company offering services and support to small and medium-sized businesses in the South Yorkshire area. We work closely with our clients to understand their individual business and technology needs and then customise our solutions to meet those needs.

We are a Cisco accredited partner, and believe in keeping to industry best practices at all times.

Define Customer-Driven and Customer-Focused.

Commstec IT believes that customer-driven and customer-focused are two similar yet distinct concepts.

Customer-driven means that every client is different and needs to be treated as such.  In an ever-changing technology landscape, client needs are very important to us as a business.  Commstec IT works closely with our clients to understand their individual business and technology needs and then customises our solutions based on those needs.

Customer-focused means that customer satisfaction is the single most important element in our relationship.  Commstec IT uses tools to help manage seemingly simple concepts like timely follow-ups and regularly scheduled meetings to ensure our clients’ complete satisfaction.

Embracing the benefits of modern technology, whilst keeping the traditional value of a personal relationship.

Our Approach to managed IT services:

Marc Walker – Founder

Marc Commstec FounderI bought my first Personal Computer back in 1998, and within a year I had upgraded nearly every major component within it, probably voiding any warranty I had with PC World in the process. I quickly became fascinated with how computers worked and what made them tick, to then becoming even more interested in how they communicated with each other. This led me into finding out about Cisco Systems, and their career certification programme. This began a journey that would eventually lead me to starting my own business, “Commstec IT” in 2017. All the experience I have built up since the late nineties has given me a clear vision of how I wanted Commstec to help support our clients IT strategies and growth ambitions.

In 2005 I started working for Lynx Technology, building bespoke server and desktop systems to customer specifications, and within a year I had moved into an Internal Systems role. I was lucky to be in the right place at the right time, because after a few months my colleague who was managing the network infrastructure and unified communications and contact centre systems, patted me on the shoulder and announced he was leaving. Unified communications covers all aspects of voice, messaging and any other form of communication that is exchanged via a network. I was able to benefit from multiple training courses that allowed me to move into place as the company’s lead for managing, installing and maintaining the core Internal Network Infrastructure & Communications systems.

Lynx Technology was eventually purchased by British Telecom and became BT Engage IT, and by this time I was responsible for the design and upkeep of the internal Cisco infrastructure spanning multiple sites across the whole country. Over the next ten years I progressed through BT and ended up as part of a specialist team that provided network, voice, and security support to BT’s own customers. By 2017 I was looking for a different challenge and decided to set up my own business. Thinking back to my days with Lynx Technology I wanted to take my Managed Services business away from the more “corporate” work that BT had focused on and offer SMB sized businesses the same level of technical expertise and innovation that larger organisations were used to.

Our strapline at Commstec is: “In a world of technology, people make the difference.” We feel it is harder for the large IT providers to offer a service that is relevant to smaller businesses. We put customer service first, making sure that our clients know who is on the end of the phone, and making sure that we understand their business, and its requirements is a key part of our service. 

We aim to be a natural extension to our client’s business, ensuring we not only understand their current systems and processes, but also what drives them forward so we can be part of, and celebrate their growth & success with them.

Commstec are focused on providing secure, creative, and effective IT solutions to overcome the challenges faced by businesses. We tailor those solutions to individual clients, ensuring the highest level of security is maintained, at an affordable cost to the client. We want to understand what you need from our managed IT services. Click here to book a free discovery call and tell me about your business, your IT issues, and your future growth ambitions… I very much look forward to speaking with you.

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Proud sponsors to Sheffield United Community Foundation Girls and Ladies Football Club

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Sheffield United Ladies Community Foundation

SUCFLFC are an FA charter standard club and currently have 18 grassroots teams from under 9s to open age who all play in the Sheffield & Hallamshire Womens and Girls League.

Established in 1997, they have continued to grow and develop the club with the ethos of development over winning.

To find out more, visit https://sucflfc.co.uk/

Clients We Have Worked With…

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