Security-first managed services · Governed AI
Secure, compliant IT for organisations that cannot afford mistakes
Commstec supports healthcare providers, manufacturers, accountancy firms, public sector bodies and software businesses that need professionally managed, evidenced IT — without building an internal department.
The problem
Technology is rarely the reason organisations struggle
Most businesses do not struggle because they lack technology. They struggle because systems evolve without standards, visibility, ownership or operational discipline.
We help organisations regain control through structured support, security governance, compliance alignment and clear accountability. Stability and operational maturity — not unnecessary complexity or sales-driven projects.
Clients move to us when they need
- Better visibility of security and operational risk
- Consistent device and identity management
- Support that understands regulated environments
- Faster response and clearer ownership
- Reliable backup, monitoring and reporting
- IT that scales without becoming chaotic
Capability
What Commstec takes ownership of
Six disciplines, run as one accountable service against published measures.
Modern Workplace
Every user, every device and every policy standardised under a single security standard.
- Managed Microsoft 365 and Google Workspace
- Identity protection and MFA enforcement
- Patch management and application governance
- Monthly compliance-ready reporting
- Unlimited remote support included
Security & Compliance
Continuous threat visibility, governance and the monthly evidence your auditors and insurers ask for.
- Managed security monitoring
- Endpoint detection and response
- Audit trail and log retention
- Access and configuration reviews
- Evidence packs for audit and insurance
Secure Infrastructure
A hardened network foundation that stays hardened, with drift detected rather than discovered.
- Secure network architecture
- Monitored firewalls, switches and wireless
- Configuration drift detection
- Firmware and security patching
- Quarterly resilience reviews
Data Protection
Independent, immutable backup with recovery proven by testing rather than assumed.
- Cloud backup for mail, files, sites and collaboration
- Independent, immutable storage
- Defined retention policies
- Recovery and restore testing
- Backup integrity reporting
Services & Connectivity
Every line and handset on one supplier, one bill.
- Business mobile plans
- VoIP phone systems
- Broadband and leased lines
- DNS, domain and hosting
- Integrated support and billing
AI Integration, Securely
AI that works, and does not open a door you cannot close.
- Data exposure assessment before AI is enabled
- Copilot deployed under controlled conditions
- Business system integration through Keystone
- Permission-aware access and full audit trail
- Ongoing governance as part of your managed service
AI integration
AI that works. And is secure
Our customers are not asking for an AI project. They want AI that does something useful and does not create a problem their auditor will find later. We are a security-first managed services provider, so we do it in that order — assess, secure, then deploy.
AI does not create new data risks. It exposes the risks that already exist.
Keystone
Ask your business a question. Get a real answer
Copilot knows your documents. Keystone connects the systems where the work happens — CRM, service desk, finance — and answers in plain English inside Microsoft Teams.
Connects to systems including
Sectors
Regulated and operationally critical environments
Healthcare
The clinic needed Cyber Essentials Plus to hold a contract, and ISO…
Case study →Accountancy & Finance
Client financial information and email brought under advanced protection, with ageing hardware…
Case study →Manufacturing
Shared kiosks, CAD and CNC workstations and site-wide wireless brought under one…
Case study →AI & Software
Monthly AWS spend reduced by around a third, a product platform separated…
Case study →Public Sector
Device rollout at scale within central government during a period of exceptional…
Case study →Featured case study
AWS spend cut by a third, platform properly separated
Monthly AWS spend reduced by around a third, a product platform separated so development no longer shares space with live customer workloads, and a Windows and macOS estate across three continents brought under one standard.
Method
How Commstec works
Assess
Document what exists, including the parts nobody wants to discuss.
Standardise
Remove the variation that causes most incidents.
Secure
Apply controls and prove they are working.
Operate
Run it day to day against agreed measures.
Improve
Review quarterly with real data, not a slide.
Next step
Book a 30-minute technology and security review
No obligation and no scripted sales call. You’ll leave with a clear view of where your current environment is exposed and what it would take to fix.
Arrange the review →