Privacy Policy

Last updated: 21 August 2026

This Privacy Policy explains what personal data Commstec IT Ltd collects through this Website, why we collect it, how long we keep it and what rights you have over it.

We are the data controller for that data. Our registered details and how to contact us about privacy are set out at the end of this Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either “the Company”, “we”, “us” or “our” in this Agreement) refers to Commstec IT Ltd.

Cookies are small files that are placed on your computer, mobile device or any other device by a website.

Country refers to: United Kingdom

Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals engaged by the Company to facilitate the Service, to provide the Service on behalf of the Company, or to perform services related to the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Commstec IT, accessible from https://www.commstec.com/

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We collect personal data from you only when you choose to send it to us. If you complete an enquiry form on this Website, we collect:

• Your name
• Your business email address
• Your telephone number
• The content of your message

Enquiry forms are sent to us by email. They are not stored in this Website’s database.

This Website has no public registration and no visitor accounts. We do not sell goods or take payments through this Website.

If you choose to book a meeting using a scheduling link on this Website, you will be taken to a third-party booking service, and the details you give that service are handled by it under its own privacy policy.

Usage Data

Our web server and our website security software keep technical logs. These record the Internet Protocol (IP) address of the Device you use, the pages requested, the date and time of each request, and your browser type and version.

These logs exist to keep the Website available and secure, to detect and block attacks, and to diagnose faults. We do not build profiles from them and we do not use them for marketing.

Cookies and Analytics

We do not track you. We use no advertising, profiling or cross-site tracking technologies, and we do not use Google Analytics.

We use Plausible Analytics to count visits to this Website. It sets no cookies, collects no personal data and does not follow you across other websites. It records aggregate figures only, such as the number of page views, the pages viewed, the site you arrived from and clicks on links leading away from this Website.

Browsing this Website sets no cookies. Cookies are used only where they are necessary, for example to keep you signed in if you log in to the Website.

You can instruct your browser to refuse Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, you may not be able to use some parts of our Service.

Use of Your Personal Data and Our Lawful Basis

We process personal data only where the law allows it. The purposes, and the lawful basis for each, are set out below.

• To respond to your enquiry. Where you contact us through this Website, we use your details to reply and to discuss the services you have asked about. Lawful basis: Our legitimate interests in responding to enquiries about our business and, where you have asked us to quote or to contract, taking steps at your request before entering into a contract.
• To keep the Website secure and available. We use technical log data to protect the Website against attack, abuse and fault. Lawful basis: Our legitimate interests in the security of our systems.
• To meet our legal obligations. We may process personal data where the law requires us to. Lawful basis: compliance with a legal obligation.

We do not carry out automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

We do not sell your personal data, and we do not share it for anyone else’s marketing.

We may share your personal data in the following situations:

• With Service Providers: We use third parties to host this Website, to send and receive email, and to provide website security. They act on our instructions under a written contract and may not use your personal data for their own purposes.
• For business transfers: We may share or transfer your personal data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With your consent: We may disclose your personal data for any other purpose with your consent.

Retention of Your Personal Data

We keep personal data only for as long as we need it for the purpose we collected it for.

An enquiry that does not lead to a business relationship is kept only for as long as is needed to deal with it and to keep a record of the correspondence. Where an enquiry leads to a contract, the correspondence is kept for the life of that relationship and for as long afterwards as we are required to keep business records.

Website security and server logs are kept for a short period and are then overwritten.

We may keep personal data for longer where the law requires it, or where it is needed to establish, exercise or defend a legal claim.

Transfer of Your Personal Data

We are based in the United Kingdom and your personal data is processed here.

Some of our Service Providers may process personal data outside the United Kingdom. Where that happens, we make the transfer only if the destination is covered by UK adequacy regulations, or if the transfer is governed by the UK International Data Transfer Agreement or the UK Addendum to the European Commission’s standard contractual clauses, together with any further safeguards required.

You may ask us for details of the safeguards that apply to a particular transfer.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

Under the UK General Data Protection Regulation and the Data Protection Act 2018 you have the following rights over your personal data:

• Access. You can ask us for a copy of the personal data we hold about you.
• Rectification. You can ask us to correct personal data that is inaccurate, or to complete data that is incomplete.
• Erasure. You can ask us to delete your personal data where there is no good reason for us to continue holding it.
• Restriction. You can ask us to suspend the processing of your personal data in certain circumstances.
• Objection. You can object to our processing of your personal data where we rely on legitimate interests, and you can object at any time to processing for direct marketing.
• Portability. You can ask us to transfer your personal data to you or to another organisation in a structured, commonly used, machine-readable format.
• Withdrawing consent. Where we rely on your consent, you can withdraw it at any time. This does not affect the lawfulness of any processing carried out before you withdrew it.

To exercise any of these rights, contact us using the details at the end of this Policy. We will respond within one month. We do not charge a fee unless a request is manifestly unfounded or excessive.

Complaints

If you are unhappy with how we have handled your personal data, please contact us first so that we can try to put it right.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection, at https://ico.org.uk/

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of it.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, you can contact us:

• By email: info@commstec.com
• By visiting this page on our website: https://www.commstec.com/contact/

Commstec IT Ltd is the data controller for the personal data described in this Privacy Policy. We are registered in England and Wales under company number 10871613, at Alison Business Centre, 39-40 Alison Crescent, Sheffield S2 1AS, and are registered with the Information Commissioner’s Office under registration number ZC071809.