Capability
What Commstec takes ownership of
Six disciplines, run as one accountable service against published measures.
Modern Workplace
Every user, every device and every policy standardised under a single security standard.
- Managed Microsoft 365 and Google Workspace
- Identity protection and MFA enforcement
- Patch management and application governance
- Monthly compliance-ready reporting
- Unlimited remote support included
Security & Compliance
Continuous threat visibility, governance and the monthly evidence your auditors and insurers ask for.
- Managed security monitoring
- Endpoint detection and response
- Audit trail and log retention
- Access and configuration reviews
- Evidence packs for audit and insurance
Secure Infrastructure
A hardened network foundation that stays hardened, with drift detected rather than discovered.
- Secure network architecture
- Monitored firewalls, switches and wireless
- Configuration drift detection
- Firmware and security patching
- Quarterly resilience reviews
Data Protection
Independent, immutable backup with recovery proven by testing rather than assumed.
- Cloud backup for mail, files, sites and collaboration
- Independent, immutable storage
- Defined retention policies
- Recovery and restore testing
- Backup integrity reporting
Services & Connectivity
Every line and handset on one supplier, one bill.
- Business mobile plans
- VoIP phone systems
- Broadband and leased lines
- DNS, domain and hosting
- Integrated support and billing
AI Integration, Securely
AI that works, and does not open a door you cannot close.
- Data exposure assessment before AI is enabled
- Copilot deployed under controlled conditions
- Business system integration through Keystone
- Permission-aware access and full audit trail
- Ongoing governance as part of your managed service
AI integration
AI that works. And is secure
Our customers are not asking for an AI project. They want AI that does something useful and does not create a problem their auditor will find later. We are a security-first managed services provider, so we do it in that order — assess, secure, then deploy.
AI does not create new data risks. It exposes the risks that already exist.
Method
How Commstec works
Assess
Document what exists, including the parts nobody wants to discuss.
Standardise
Remove the variation that causes most incidents.
Secure
Apply controls and prove they are working.
Operate
Run it day to day against agreed measures.
Improve
Review quarterly with real data, not a slide.